Last updated: 22 Aug 2025
Who We Are & Scope
Our Privacy Policy is a comprehensive document that explains the procedures in which Grin Technologies collects, uses, maintains, and discloses information gathered from users (each, a “User”) of the website. This privacy policy is equally applied to the website (www.grintechindia.com) and all products and services offered by the company.
This Privacy Policy applies to Grin Technologies (“we”, “us”), our Loan Management Software, websites, lead generation forms (including Facebook/Instagram), WhatsApp, email, and other communication channels. It explains what data we collect, why we collect it, how we use/share it, and the choices available to individuals.
Information We Collect
- Lead and contact details: name, email, phone, company name, role, preferences (e.g., demo time/language).
- Usage/technical data: device, browser, IP, pages visited, and interactions for security and analytics.
- Client-provided data: information shared by clients for service delivery, handled under confidentiality.
We do not collect via lead forms: Aadhaar, PAN, bank/IFSC, credit card details, CIBIL score, passwords, OTPs, health, religious or political data.
How We Use Your Information
- To contact you about demos, pricing, onboarding, and product updates for our Loan Management Software.
- To schedule meetings and provide support.
- To improve our services, measure advertising performance, and perform analytics.
- To comply with legal obligations and enforce our terms.
Channels: with your consent, we may contact you by phone, email, and WhatsApp regarding your inquiry.
Legal Basis & Your Choices
- Consent: by submitting a lead form or opting in, you consent to our contacting you for this inquiry.
- Legitimate interests: service improvement, analytics, and security.
- Opt-out: unsubscribe links in email, reply STOP on WhatsApp/SMS, or email operations@grintechindia.com.
- Rights: access, correct, delete, or restrict processing of your personal data. Contact us to exercise these rights.
Data Sharing and Processors
We do not sell your personal information. We may share data with trusted service providers that help us operate our services (e.g., CRM, email, cloud hosting, analytics, communication platforms, customer support tools). These providers process data under contracts that require confidentiality and appropriate safeguards. We may also share data if required by law.
Content & Anti-Spam Policy
Grin Technologies is consistently working to keep its website free of content spam, advertisement scams, and other deceptive practices. Any attempt by a user or an automated system to use our services in a way that could damage, disable, overburden, or impair any aspect of the site is prohibited. We do not endorse content that attempts to trick users for financial gain, and deliberately misleading content has no place on our website. We maintain monitoring and removal mechanisms to detect, track, and eliminate such spam promptly.
Data Retention
Lead information is retained for up to 24 months for sales and support purposes, or longer if required by law. After this period, data is securely deleted or anonymized.
Security
We use reasonable technical and organizational measures (such as encryption in transit, role‑based access, and monitoring) to protect your information. No method of transmission or storage is completely secure.
Children
Our services are intended for individuals 18 years and older. We do not knowingly collect personal data from children.
Cookies, Analytics, and Advertising
We use cookies and similar technologies for functionality, analytics, and advertising measurement. You can control cookies through your browser settings. We may use measurement and attribution tools (such as pixels and server-side connections) to understand campaign performance in a privacy‑respecting manner.
Contact Us
For questions, requests, or complaints about this Policy or your data:
operations@grintechindia.com
